Privacy Policy
Last Updated: January 30, 2026
FormBuddy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application at formbuddy.app (the "Service").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
1. Information We Collect
1.1 Personal Information You Provide
Account Information:
Email address (used for authentication via one-time password links)
Account creation date
Subscription status
Payment Information:
Billing information is processed and stored by our payment processor, Stripe
We do not store your full credit card information on our servers
We receive and store: customer ID, subscription ID, subscription status, and payment timestamps
User Content:
Feedback you provide about our form guides (ratings, comments)
Form requests (names of forms you'd like us to add)
1.2 Automatically Collected Information
Analytics Data (via Google Analytics):
Pages you visit and how you navigate our Service
Form completion rates and user flow patterns
Device information (browser type, operating system)
Approximate geographic location (country/region level)
IP address (anonymized)
Session duration and interaction patterns
Events such as button clicks, form submissions, and navigation actions
Technical Information:
Browser type and version
Device type
Operating system
Screen resolution
Preferred language settings
Timezone information (used for geo-targeting cookie consent)
Cookies and Similar Technologies:
We use cookies and similar tracking technologies to track activity on our Service. See our Cookie Policy section below for details.
2. How We Use Your Information
We use the information we collect to:
2.1 Provide and Improve Our Service
Authenticate your account and provide access to premium features
Process your subscription payments
Deliver form guides and content in your preferred language
Respond to your questions and requests
Improve our form guides based on user feedback and usage patterns
2.2 Analytics and Performance
Understand how users interact with our Service
Identify and fix technical issues
Analyze user behavior to improve features and content
Measure conversion rates and subscription funnel performance
Track form completion rates to improve guide quality
2.3 Communication
Send you login links via email (one-time passwords)
Send service-related announcements when necessary
Respond to feedback you submit
2.4 Legal and Security
Comply with legal obligations
Prevent fraud and abuse
Protect the rights and safety of our users
3. Third-Party Services
We use the following third-party service providers:
3.1 Supabase (Authentication & Database)
Purpose: User authentication and data storage
Data Shared: Email addresses, user IDs, subscription status, feedback, form requests
Privacy Policy: https://supabase.com/privacy
Location: United States
3.2 Stripe (Payment Processing)
Purpose: Process subscription payments
Data Shared: Email address, payment information you provide directly to Stripe
Privacy Policy: https://stripe.com/privacy
Location: United States
Note: Stripe is PCI-DSS compliant and handles all payment card information securely
3.3 Google Analytics (Analytics)
Purpose: Understand user behavior and improve our Service
Data Shared: Anonymized usage data, page views, events, device information
Privacy Policy: https://policies.google.com/privacy
Location: United States
Opt-out: Available via cookie consent banner (non-US users) or browser settings
3.4 Google Tag Manager (Tag Management)
Purpose: Manage analytics and tracking tags
Data Shared: Same as Google Analytics
Privacy Policy: https://policies.google.com/privacy
Location: United States
4. Cookie Policy
4.1 What Are Cookies?
Cookies are small text files stored on your device that help us provide and improve our Service.
4.2 Types of Cookies We Use
Essential Cookies:
Authentication cookies (to keep you logged in)
Cookie consent preferences
Language preferences
Analytics Cookies:
Google Analytics cookies
Google Tag Manager cookies
Used to measure site usage and improve our Service
4.3 Cookie Consent
For Users in the United States:
By using our Service, you consent to the use of cookies for analytics and improving your experience.
For International Users:
When you first visit our Service, you will see a cookie consent banner. You can choose to:
Accept: Allow all cookies including analytics
Decline: Only essential cookies will be used
You can change your cookie preferences at any time by clearing your browser's local storage and revisiting the site.
4.4 Managing Cookies
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.
5. Data Retention
We retain your information for as long as necessary to:
Provide our Service to you
Comply with legal obligations
Resolve disputes and enforce our agreements
Specific Retention Periods:
Account Data: Retained while your account is active and for 90 days after account deletion
Payment Records: Retained for 7 years for tax and accounting purposes
Analytics Data: Retained for 26 months (Google Analytics default)
Feedback & Form Requests: Retained indefinitely to improve our Service (anonymized after 2 years)
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
Encryption of data in transit (HTTPS/TLS)
Secure authentication via one-time password links
Regular security updates and monitoring
Access controls and authentication for our systems
Use of secure, industry-standard third-party services
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
7.1 Rights for All Users
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your account and associated data
Opt-out: Decline analytics cookies (non-US users via banner; US users via browser settings)
7.2 Additional Rights (GDPR - EU Users)
Data Portability: Receive your data in a structured, machine-readable format
Restriction: Request restriction of processing in certain circumstances
Objection: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent for analytics cookies at any time
7.3 Additional Rights (CCPA - California Users)
Know: Know what personal information is collected and how it's used
Delete: Request deletion of personal information
Opt-Out: Opt out of the sale of personal information (Note: We do not sell your information)
Non-Discrimination: Not be discriminated against for exercising your rights
7.4 How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: contact@formbuddy.app
Response Time: We will respond within 30 days
For account deletion:
Log into your account
Cancel your subscription via "Manage Subscription"
Contact us to request account deletion
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. International Data Transfers
Your information may be transferred to and processed in the United States and other countries where our service providers operate. These countries may have different data protection laws than your country.
By using our Service, you consent to the transfer of your information to the United States and other countries.
We ensure appropriate safeguards are in place when transferring data internationally, including:
Using service providers that comply with GDPR and other data protection regulations
Implementing standard contractual clauses where required
Ensuring our service providers maintain adequate security measures
10. Do Not Track Signals
Our Service does not currently respond to Do Not Track (DNT) browser signals. However, you can control analytics tracking through our cookie consent banner (non-US users) or browser settings.
11. Third-Party Links
Our Service may contain links to third-party websites (e.g., IRS.gov for form downloads). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
Updating the "Last Updated" date at the top of this policy
Posting the new policy on this page
Sending an email notification (for significant changes)
Your continued use of the Service after changes constitute acceptance of the updated policy.
13. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA):
Categories of Personal Information We Collect:
Identifiers (email address)
Commercial information (subscription status, payment history)
Internet activity (browsing behavior, form usage)
Geolocation data (approximate, via timezone)
Business Purpose for Collection:
Providing our Service
Processing payments
Analytics and improvement
Security and fraud prevention
We Do Not Sell Your Personal Information
For more information or to exercise your California privacy rights, contact contact@formbuddy.app.
14. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
Legal Basis for Processing:
Contract: Processing necessary to provide our Service (authentication, subscriptions)
Consent: Analytics cookies and tracking (you can withdraw consent anytime)
Legitimate Interests: Improving our Service, preventing fraud, security
Data Controller:
FormBuddy is the data controller for your personal information.
Supervisory Authority:
You have the right to lodge a complaint with your local data protection authority.
15. Data Breach Notification
In the event of a data breach that affects your personal information, we will:
Notify affected users within 72 hours of discovery
Describe the nature of the breach and affected data
Provide information on steps we're taking to address the breach
Advise you on steps you can take to protect yourself
Notify relevant authorities as required by law
16. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
FormBuddy Privacy Team
Email: contact@formbuddy.app
Website: https://formbuddy.app
For general support inquiries, please use: contact@formbuddy.app